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Robotech_Master

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My tweets [Jul. 25th, 2017|12:00 pm]
Robotech_Master
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  • Mon, 13:17: Anyone want to move to Indianapolis and be my neighbor? One of the units in the 100 year old condo I live in is on the market for $60k.
  • Mon, 13:23: For that matter, if any of my close friends wants to move to Indianapolis and pay half my condo fees, I have a spare bedroom...
  • Mon, 22:55: I really am serious: if you'd like to live in Indianapolis, and aren't allergic to cats, I could use the extra money from splitting rent.
  • Mon, 23:00: Indianapolis is a great city to look for work, plus I could refer you to Anthem where I work if you think you'd be good at call center...
  • Mon, 23:24: I liked a @YouTube video https://t.co/pbpgNmWWbH KAHLUA: "The White Russian"- 2014
  • Mon, 23:38: Gonna try hosting another Space Station Liberty #Robotech podcast next Sunday. https://t.co/EXUDyXb1Pq
  • Mon, 23:44: Considering seeking a housemate https://t.co/x4DWr4n0he
  • Tue, 08:15: RT @i_zzzzzz: My novel is written from the perspective of an Abu Dhabi postal worker who receives a package containing Nermal
  • Tue, 08:18: RT @DickKingSmith: Sometimes shrews travel in a 'caravan'. Each shrew grasps the base of the tail of the preceding shrew so that the mother…
  • Tue, 08:19: RT @YouHadOneJ0B: When she takes off her make-up https://t.co/g0u8GwAuDw
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Considering seeking a housemate [Jul. 24th, 2017|11:44 pm]
Robotech_Master
[Current Mood |hopefulhopeful]

So, I live in a really nice 100-year-old condominium here in Indianapolis. And I work downtown at Anthem, just a short bus or bike ride away.

Would you be interested in moving to Indianapolis? Think you could get along with me? Perhaps you might enjoy working a call center job at Anthem, too? I'd like to hear from you. I've got a spare guest bedroom in this condo, and would not at all mind having a housemate to take it up, and pay half the monthly $400 condo fees. It would also be nice if they were the sort of person who might enjoy watching movies and stuff with me. :) And I'd be happy to recommend you for a job at Anthem, if you wanted to apply there.

So, y'know…if you think that might be you, let me know.
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My tweets [Jul. 24th, 2017|12:00 pm]
Robotech_Master
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My tweets [Jul. 23rd, 2017|12:00 pm]
Robotech_Master
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My tweets [Jul. 22nd, 2017|12:00 pm]
Robotech_Master
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  • Fri, 19:48: RT @phranqueigh: I feel like every time a Trump employee quits, Oompa Loompas should appear & sing a song to teach us about the perils of g…
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My tweets [Jul. 21st, 2017|12:00 pm]
Robotech_Master
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My tweets [Jul. 20th, 2017|12:00 pm]
Robotech_Master
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Employment progress report: Settling into the job [Jul. 20th, 2017|09:15 am]
Robotech_Master
[Current Mood |accomplishedaccomplished]

Passed another milestone at work yesterday. Got my first three call audits in, and they (barely) averaged higher than the 95% mark required for audit quality. Which means I no longer have to send my created cases in to my team leads to look over for me. I'm a real boy now!

I'm really settling in well at the job, I think. The vast majority of calls I get are simple cases where I look up a code, find it needs no pre-authorization, and let the caller know and send them on their way within three minutes or so. A dozen or so calls a day require more effort, filling out a computerized form specifying service date, procedures, attending doctor and facility, and so forth—generally, ten to fifteen minutes or so, maximum. And I get a few calls from ordinary members, mostly ones who dialed the wrong department by mistake and I can send on to the right place.

Even the 11 to 8 shift is turning out not to be as bad as I'd feared, on the whole. The hour lunch does give me time to go farther afield for lunch, run errands, try new places, and so on. And the last couple hours of the shift, when the only places still open and calling in are in the Mountain and Pacific time zones, are quiet enough that I can read a book nearly uninterrupted. I can't read ebooks on the computer the way I could in the old customer service job, alas, but I have plenty of print books on my shelves that I've always meant to get around to but never had found the time for yet. I've worked through several of those so far.

Another really nice thing is that there's a medical clinic for employees and members built right into the office building's front lobby. I checked out a sleep study machine from them a few weeks ago, and had a blood draw there on Monday, and today I go in to find out the results. It's certainly a lot easier going in to see a doctor where I work than it is having to trek afield to some other medical center!

The one thing I need to bear in mind is that I only barely passed those audits. I find myself making the same kind of mistake repeatedly on some of my calls, and I need to evolve coping strategies to make sure I cut that out. I need to make sure I keep my average up; I don't have any excuse not to get 100% every time.
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My tweets [Jul. 19th, 2017|12:00 pm]
Robotech_Master
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  • Tue, 13:42: RT @jessnevins: As Donald Trump awoke one morning from uneasy dreams he found himself transformed in his bed into a bloated orange-skinned…
  • Tue, 13:43: RT @carolrhartsell: Lot of folks who have never cared about Dr. Who before are suddenly very concerned. Maybe we should announce that clima…
  • Wed, 06:04: Never thought about this before, not being a parent myself, but I think they're right. https://t.co/FqSUMwjiFw
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My tweets [Jul. 18th, 2017|12:00 pm]
Robotech_Master
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